24x7 Helpdesk Support

We provide 24x7 access to our expert technical Help Desk for assistance with all collaboration and multimedia issues. IMT’s certified staff are equipped with the systems and knowledge to troubleshoot, test and assist you to solve your challenges.

Onsite Support

We offer onsite support programs designed to enhance and pair your desired coverage model, ensuring aligninment with the appropriate manufacturers warranties and procedures.

Dedicated Support

We provide a dedicated phone number, priority answer, and knowledgeable personnel to diagnose and solve your technical problems. If an onsite resource is required to solve a video, audio, collaboration or multimedia issue, IMT will meet the need; quickly, attentively and professionally.


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Our vision is to provide high-touch service and support for your best-of-breed visual collaboration deployment. We ensure consistent performance and predictable results, regardless of location. IMT is home to both video and multimedia technical experts who work closely with you to rapidly resolve issues.