Day 2 Support

IMT provides high-level services to meet your ongoing IT support needs that are cost-effective, flexible, and reliable. Our professionally certified, highly responsive team of engineers will work on a case-by-case basis for your tech support and troubleshooting requirements.

24x7 Helpdesk Support

We provide 24x7 access to the technical experts staffing our Help Desk for assistance with all collaboration, UC and multimedia issues. IMT’s certified staff are equipped with the systems technology and knowledge to troubleshoot, test and assist with your service requests.

Onsite & Remote Support

We offer a multitude of onsite and remote support programs designed to enhance and pair the desired coverage model with your needs and budget, also ensuring alignment with the appropriate manufacturer’s warranties and procedures.

Committed to a Quality Experience

Our vision is to provide high-touch service and support for your best-of-breed video, UC and collaboration deployment. We ensure consistent performance and predictable results, regardless of location. IMT is home to network, cloud and video and multimedia technical experts who work closely with you to rapidly resolve issues.