Visit Polycom’s Customer Support Portal to open an online service request and visit their knowledge base, or call one of the numbers below.

Support Portal 

US & Canada

Tel: 1-888-248-4143 or +1-916-928-7561

Advantage Customers:

Tel: 1-844-250-7268

Option 1: If you have a CSP Access Code

Option 2: Technical Support on Audio Products

Option 3: Technical Support on Network Infrastructure Products

Option 4: Video Products Technical Support

Option 5: Non Technical Services: Training, Installation and Professional Services, Learning Center, Obtain status on an existing RMA

Option 6: Support in Spanish/Portuguese/French