Client Portal

IMT engineers provide support for all your technology services needs from simple technical support questions to detailed consultations and troubleshooting. Our technical staff can act as an advocate when dealing with hardware/software manufacturers for any active support contracts freeing up clients’ resources and providing a single point-of-contact for multi-vendor technology integration issues.

Personalized customer service 24/7 access to support Continuous status updates Usage & Rate Reports for easy accounting Tiered rates by task Services Level Agreements

Remote Login Support On-site Support Pro-active Maintenance Services Engineering Design System Architecture