Long Term Support

Long Term Support is vital for maintaining maximum uptime of your technology system.. IMT has assembled an experienced support team comprised of engineers and technicians who live and breathe technology and the related industry.

The Broadcast Support Team understands the importance of being on-air 24/7. The team has a deep understanding of broadcast technologies including satellite uplink, microwave, terrestrial, fiber and IPTV transmission; automated playout solutions; and master control switchers, servers, networks, storage, tape decks, and all the issues that can surface when operating a network or TV station.

Our Production Support Team knows what it takes to stay on a production schedule. The team has a deep understanding of cameras, recorders, lighting, audio, switching, and all the issues emergent with a live or recorded production.

The team has technical mastery of Final Cut Pro, Avid, Autodesk, ProTools, XSAN certifications, Unity certifications, SAN environments, media asset management, archiving, LTO, encoding, transcoding, and all the issues you can run into when supporting a post facility.

Our Digital Signage Team understands that when ads or content aren’t playing, revenue is being lost. The team has a deep understanding of the industry’s best digital signage software applications, monitor walls, LED walls, displays, and managing and pushing content across large internal and external networks, both at fixed locations and via GPS triggers for mobile applications.

Long Term Support can be formatted 24/7 and accessed on-site, by phone, remote login or support portal and encompass routine maintenance, preventive maintenance, and continued coaching.

Depending on your exact needs and requirements, we will tailor a support package that is right for you.

To begin Long Term Support for your team and your solution, simply click the Request for Proposal button or give our Integration Sales Team a call.